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Industries across Canada continue to
experience the challenges brought on by our
ever changing economic environment. Our
declining available workforce and the
changing attitudes in a new generation of
worker continues to create significant
challenges for employers. While maximizing
the number of skilled workers is important,
it is equally critical that we maximize the
effectiveness of those skills by developing
a motivated and productive workforce.
Developed by industry, Service!Plus is a
pre-employment job skills training program
delivered by industry trained instructors
directly in the classroom during school
hours as part of the regular curriculum.
Students learn about performance
expectations of the workplace, the
importance of developing a professional and
positive attitude, as well as other job
skills required to be successful in today’s
world of work. Additionally, we introduce
exciting career opportunities of our
Industry Partners directly to the classroom,
giving students the opportunity to explore
career options within those industry
sectors.
To earn ‘S!P Certification’ students
participate in a 16-hour instructor led
course that includes writing a series of
exams, demonstration of their skills and
understanding of what is required to deliver
exceptional service, as well as other key
job requirements — If they don’t pass, they
don’t earn S!P Certification — This process
ensures our Industry Partners can be
confident in the skill and professionalism
of all Service!Plus Graduates.
For more information on what Service!Plus
has to offer, please visit
www.serviceplus.ca
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